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Nuffield Health Fitness & Wellbeing Gym at Hornbeam Park Road in Harrogate, England

Nuffield Health Fitness & Wellbeing Gym in Hornbeam Park Road, England: reviews, opening times, drive directions, photos, contacts etc.

Address:

Hornbeam Park Road,
Harrogate, England
HG2 8RA
Get directions

Phone: +44 1423 810858

Web site: nuffieldhealth.com

Categories: Physiotherapist

Opening hours Open now

Today: 06:30 am — 10:00 pm

Sunday
08:00 am — 08:00 pm
Monday
06:30 am — 10:00 pm
Tuesday
06:30 am — 10:00 pm
Wednesday
06:30 am — 10:00 pm
Thursday
06:30 am — 10:00 pm
Friday
06:30 am — 10:00 pm
Saturday
08:00 am — 08:00 pm

Reviews about Nuffield Health Fitness & Wellbeing Gym

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    I joined with my partner several months ago on a joint membership Having been a member of all types / brands of gyms and even having worked in one as a personal trainer many years ago... it's safe to say this Is the worst. It's clearly done ok thus far due to lacking competition. Very overpriced - equipment old and many touch controls not even working. Staff are unfriendly and unhelpful and the whole place is just dated. Now pure has opened and hopefully others soon - I hope members who know no better realise how poor value for money this gym is. Finally - having wanted to cancel my joint membership, I was told I was a day late for that months deadline. I thought this pathetic but accepted it - paid £142 for the next month, even tho Id already joined another gym and so was paying double (And not using nuffield). But then to add salt to the wound - even tho we cancelled our JOINT membership - nuffield decided to cancel just one of us and took two months payment - £140 out of my account for my parneters single membership! Which we never consented for them to do as we had cancelled our JOINT membership! When I contacted them to sort it out - to make things even more laughable, it took me 3 times to even get the ball rolling, they refused to give me the money back and accused me of lying, and fobbed me off at the end of the day after pretending to look into it all day. If it takes 8 hours to look into one membership it makes me worry about their general efficiency... Which is clearly terrible as they couldn't even cancel a joint membership! I was lied to by Michelle and the only helpful person was Liam. I am still searching for my paperwork, but I have never before had to keep something as daft as a cancellation slip - not from David Lloyd or virgin both of whom ive left before if moved house etc, and sometimes it takes common sense and good customer service - that obviously a couple when cancelling a JOINT membership TWICE and joining another gym don't want to make it a single membership - and if they did, surely legally nuffield would require consent from me to pay for my partner (something of which I now need to look into) Basically - terrible customer service to match a dated gym. It shouldn't be this difficult and in my business if Id made an error id correct it immediately and apolgetically especially with such a large sum of money. Unfortunately this gym just screams- corporate machine where no one actually cares.
    by Rob Wood
    June 13, 2017
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About Nuffield Health Fitness & Wellbeing Gym in Harrogate

Nuffield Health Fitness & Wellbeing Gym is located at Hornbeam Park Road, Harrogate, England.